back to home page
look up a number
search site
adv search


When a breach of the Code is upheld, the service provider has an immediate duty to amend the service or its promotional material so that it complies with the Code.

The Board considers all relevant factors when deciding whether to impose a sanction on a service provider found to be in breach of the Code, including the severity of the breach and the breach history of the service provider concerned.

Sanctions available range from obtaining assurances about future behaviour and imposing fines to barring access to services and prohibiting certain individuals from operating services for a set period.

Click here to view the Sanctions Guide - June 2007
icstis 20th anniversary logo