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help notes

The icstis Help Notes assist service providers and network operators in achieving compliance with the 11th Edition of the icstis Code of Practice. They are non-binding documents and do not form part of the Code. 

(All downloads are available in pdf format, viewable with Adobe Acrobat, which can be downloaded free.)

- How and when icstis will deal directly with an information provider

- Inappropriate promotions

- Misleading promotions

- Network operator on performing due diligence

- Pricing information

- Prior permission

- Processing refunds

- Whether you are a network operator

- Live exemptions for prior permission

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