consumer publicationsPlease look at our range of consumer publications on the list below to find out all you need to know about premium rate services.
All information contained within the icstis publications was correct at time of print.
(All downloads are available in pdf format, viewable with Adobe Acrobat, which can be downloaded free.)
a consumer guide to protecting yourself against premium rate scams
A leaflet offering information and advice to help consumers protect themselves against premium rate scams.
a consumer guide to premium rate services
A booklet containing information on what to do if you have a complaint about a premium rate service or promotion.
a consumer guide to premium rate services on the internet
A factsheet to improve consumer understanding of how premium rate access on the Internet works and how to avoid potential problems.
a consumer guide to text services
A factsheet offering information and advice for children and young people using SMS subscription or 'text' services.