make a complaint
Use the form below to make a complaint about a premium rate service.
If you would like to enquire about a premium rate number, please use our
number checking facility.
If you wish to complain about more than one premium rate service, please submit a separate form for each one.
Complaints about international numbers (00) cannot be submitted online. If you wish to complain about an international number, please contact our free helpline on 0800 500 212 (8.00am - 6.00pm, Mon-Fri).