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the executive


The icstis Executive consists of 67 staff who carry out the day-to-day work of the organisation.

The Executive handles the administration of complaints (including making recommendations on adjudications) and manages the free helpline. It also processes applications for prior permission and claims for compensation, produces all icstis literature and represents icstis at industry and external events.

In addition, the Executive's responsibilities include financial management (including the drawing up of budgets), personnel management and general administration.

directors and personal assistants
investigations and monitoring
industry support
legal services
policy and innovation
contact centre


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